FAQ

Returns

Are returns accepted? 

No. Given the nature of our products all sales are final. If your item arrives broken or defective, please email orders@modvanity.co for assistance. We are here to help. 

What if I receive the wrong order? 

Oh no. Please e-mail orders@modvanity.co immediately. We will send you the correct order. 

 

Shipping 

What is the current processing time? 

Please allow four business days for processing. 

When will my package arrive? 

USPS is still experiencing delays. So we cannot guarantee an arrival date. However, current processing times range from 8-10  days. 

 

Billing

What forms of payment do you accept?

We accept all major credit cards. Your card information will not be stored on our site. 

My card was declined, why?

Please check with you credit card company. Sometimes it can be incorrect information or an expired card.